Categories
Beach
1 Are there security services available on the beach?
Yes, security services are provided to ensure the safety of our guests and their belongings.
2 Are there restaurants or bars on the beach?
Yes, several nearby restaurants and bars offer a selection of local and international dishes
3 Is beach access free for hotel guests?
Yes, all guests have complimentary access to the beach during their stay
4 What activities are available on the beach near the hotel?
We offer beach activities such as volleyball, swimming, jet skiing, and paddleboarding. Sunbeds and umbrellas are available for your relaxation.
Hotel
1 What types of rooms are available?
We offer a variety of rooms, including suites, studios, and family rooms, all equipped with modern amenities.
2 Does the hotel offer an airport shuttle service?
Yes, we provide an airport shuttle service upon request for our guests.
3 What are the check-in and check-out times?
Check-in begins at 3 PM, and check-out is at 11 AM.
4 Are there accessible facilities for guests with disabilities?
Yes, our hotel is fully accessible, with rooms and amenities designed for guests with disabilities
Payment
1 Is a deposit required when booking a room?
Yes, a deposit is required to confirm your reservation, and the amount may vary depending on the room type.
2 Can I pay in installments?
We offer installment payment options upon request. Please contact us for more details
3 Are taxes and additional fees included in the rates?
Yes, all rates include applicable taxes and service fees. There are no hidden charges.
4 What payment methods are accepted?
We accept credit cards, bank transfers, and cash payments
Services
1 Do you offer spa and wellness services?
Yes, we have an on-site spa offering a range of treatments and massages
2 Is daily room cleaning provided?
Yes, we provide daily housekeeping to ensure your room is clean and comfortable
3 What services are included in my stay?
Your stay includes free Wi-Fi, breakfast, and access to hotel amenities such as the pool and gym
4 Are there activities available for children?
Yes, we offer a kids’ club with activities designed for various age groups.
Terms and conditions
1 Are there age restrictions for hotel guests?
Guests under 18 must be accompanied by an adult during their stay.
2 What happens if I check out early?
Early departures may incur a fee depending on your reservation’s terms.
3 What is your pet policy?
We do not accept pets in certain rooms.
4 What is your cancellation policy?
Our cancellation policy varies by reservation type. In general, cancellations must be made 48 hours before check-in to avoid charges.
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Perfect location for
a relaxing vacation
Our reception team is available 24/7 to answer your questions, make reservations, and ensure your stay is flawless
We take pride in our high level of guest satisfaction, showcasing our commitment to service excellence.
American Guest House has been awarded 5 stars for its first-class service, luxury facilities, and exceptional location.
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